Returns & Exchanges
At Fontaines D.C., we want you to be fully satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the items are in resalable condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.