Frequently Asked Questions
Everything you need to know about your order and our products.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that digital downloads and limited edition items are final sale.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my shipment?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout.
What should I do if I receive a damaged item?
If your item arrives damaged or defective, please contact our customer support team within 48 hours of delivery with your order number and photos of the damage for a replacement or refund.